Please read these Terms of Service ("Terms") carefully before using the website at odyssai.io or engaging with services provided by Odyssai LLC ("Odyssai," "we," "us," or "our"). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.
1. Services
Odyssai LLC provides AI business automation services to small businesses, including but not limited to:
- AI-powered lead response and follow-up automation
- Social media content creation and scheduling
- Online review management and response automation
- Customer communication workflows
- Custom AI system design, installation, and management
Specific services, deliverables, timelines, and pricing for individual clients are governed by a separate service agreement or proposal agreed upon in writing between Odyssai and the client.
2. Use of the Website
You may use our website for lawful purposes only. You agree not to:
- Use the site in any way that violates applicable local, state, national, or international law
- Transmit unsolicited or unauthorized advertising or promotional material
- Attempt to gain unauthorized access to any part of the site or its related systems
- Interfere with or disrupt the integrity or performance of the site
- Engage in data scraping, harvesting, or similar automated data collection without written permission
3. Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of Odyssai LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.
Custom deliverables created for clients (websites, automation workflows, copy) become the property of the client upon full payment, unless otherwise specified in the client agreement.
4. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Odyssai does not warrant that:
- The website will be uninterrupted, error-free, or free of viruses or other harmful components
- Results obtained from the use of our services will meet your specific expectations
- Any errors in the site or services will be corrected
We make no guarantees regarding specific business outcomes, revenue increases, lead volumes, or return on investment from our services.
5. Limitation of Liability
To the fullest extent permitted by law, Odyssai LLC, its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or business opportunities — arising from your use of or inability to use our website or services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising under these Terms shall not exceed the total amount paid by you to Odyssai in the three (3) months preceding the claim.
6. Third-Party Services
Our services may integrate with or rely upon third-party platforms (e.g., CRM software, social media platforms, communication tools). Odyssai is not responsible for the availability, accuracy, or performance of third-party services. Your use of third-party platforms is subject to their respective terms and privacy policies.
7. Payment Terms
Payment terms for Odyssai services are outlined in the individual client proposal or service agreement. Unless otherwise agreed:
- Setup fees are due prior to project commencement
- Monthly retainer fees are due on the first of each month
- All fees are non-refundable unless otherwise specified in writing
Odyssai reserves the right to suspend services for accounts with outstanding balances.
8. Termination
Either party may terminate a service agreement with 30 days written notice unless otherwise specified in the client contract. Odyssai reserves the right to immediately terminate access to services for violations of these Terms or the client agreement.
Upon termination, client-owned assets (websites, copy, data) will be made available for transfer within a reasonable timeframe.
9. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the business relationship. This includes business strategies, client lists, pricing, and technical implementations. This obligation survives termination of the service relationship.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in Suffolk County, New York.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. We will indicate changes by updating the "Last updated" date above. Your continued use of our website or services after changes take effect constitutes your acceptance of the revised Terms.
12. Contact Us
If you have questions about these Terms of Service, please contact us:
- Odyssai LLC
- Cold Spring Harbor, Long Island, New York
- Email: john@odyssai.io
- Phone: 631-433-7061